Demonstration project. Simulated records.

The next step,
already connected.

A request should carry its details forward. These three examples show how software can connect the handoffs, while keeping people in charge.

Try the workflows

Example data. Nothing is sent.

Customer follow-up

Maya Chen

We have inquiries in three places. Could you send a project outline?

Waiting for your action

Ready to connect.

Match the customer, keep their details together and give the right person a task.

1 customer record · 0 follow-up tasks

How the match works

The original message

Maya Chen < [email protected] > Hi! We have inquiries in three places. Could you send a project outline? Thanks, Maya.

The example reads the name and email from this message. It matches emails without capital letters or extra spaces, then uses two explicit phrase rules to choose a task. It follows fixed rules, with no AI or live inbox connection. Changes stay in this tab.

A repeated request keeps the same contact and task. Choose the new-customer request to see a new record created.

  1. No request has been processed.

Quote approval

Quote for Alex Morgan

Team workspace setup

Standard price
$2,400
Requested discount
15%
Proposed total
$2,040

Discounts above 10% need a person’s approval in this example.

On hold

Your decision comes first.

No order can be prepared until you approve the discount or keep the standard price.

0 orders prepared

Try an interrupted handoff

A connection problem should keep the approval and give you a clear way to retry.

The interruption is simulated here. Retry creates one local order; repeating a completed handoff cannot create another.

  1. Waiting for a human decision.

Campaign results

One example reporting period

Two sources. One clear view.

Search campaign
$600 spent
Social campaign
$400 spent
CRM records
3 won deals · 1 open deal

Not connected yet

Spend alone is half the picture.

Find won deals with a matching ad lead. Leave the others unassigned.

Example figures. Deal value is not cash collected or profit.

Check the source records and limits

Exact email matching connects a won deal to one recorded campaign. Conflicting or missing sources stay unassigned. A match does not prove an ad caused a sale.

Ad leads

  • Maya ChenSearch campaign
  • Jordan EllisSocial campaign
  • Alex MorganSearch campaign
  • Riley ParkSocial campaign

Deal records

  • Maya ChenWon · $2,400
  • Jordan EllisWon · $1,800
  • Casey BrooksWon · $900
  • Alex MorganOpen · $3,200

Open deals do not count as won value. Ad spend, deal value, cash received and profit are different measures.

Customer follow-up

A request becomes a next step.

The example reads the request, matches the email to the right customer and assigns a task. Run it again: the same request keeps the same task.

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The starting problem and what’s implemented

A request arrives in an inbox. Someone searches for the customer, copies the details and remembers to follow up.

Two fixed message formats, normalized email matching, linked customer/task records and duplicate prevention. The example uses explicit rules, with no AI or live inbox.

Quote approval

A quote waits for your approval.

A 15% discount is held for a person because the example limit is 10%. Your decision stays with the price and the order. An interrupted handoff can be retried without losing approval.

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The starting problem and what’s implemented

A quote needs an unusual discount. The approval happens elsewhere, leaving the delivery team unsure which price was agreed.

An enforced approval rule, prices calculated in cents, a simulated failed transfer and a repeat-safe local handoff. Approving the discount gives $2,040; keeping the standard price gives $2,400.

Campaign results

See what happened after the ad.

The example joins lead records to won deals. It separates campaign spend, matched deal value and records without a reliable source.

Try this example
The starting problem and what’s implemented

An advertising report shows spend and inquiries. Sales records sit in another tool, with no clear way to connect the two.

Exact email matching with duplicate and conflicting-source handling. $4,200 of example won-deal value is matched, $900 is unassigned and $3,200 of open deals is excluded. Ad spend is $1,000. These amounts are neither collected cash nor profit.

Making it work in your business.

From example to working system

We agree which records to connect and who can change them, test the mapping with your team, then connect the approved systems. The rollout includes permissions, error handling and a way to check what happened.

What this demonstration leaves out

All records and decisions stay in browser memory. There is no inbox, CRM, ad account or delivery service connected. The campaign match shows an association between records; it does not establish that an ad caused a sale.

Support after handover

We agree who monitors failed work, how retries are handled, and how changes to connected tools will be tested. The support arrangement depends on the project.

Discuss your workflow