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About Conrad

The people
behind the work.

Conrad designs and builds technology for your business. One of us has run businesses and sold for a living. The other has built the software those businesses depend on and spent years learning how it breaks. That is the whole point of the partnership.

Ryan Conrad in a dark suit and white shirt.

What Ryan brings

  • The business case for a project
  • Sales and operations workflows
  • Realistic scope and priorities
  • A clear plan for ownership after handover

Owner

Ryan Conrad

Business first. Ryan makes sure every project is worth doing before anything gets built.

Ryan came to technology by way of business. His career began in finance and grew through years on the producing side of the insurance industry, work that depends on trust, patience and showing up for people month after month. He built his book of business one relationship at a time, and that work earned him recognition as a hall‑of‑fame producer.

Along the way he ran businesses of his own, including work in wholesaling. Running a business teaches you where the day actually goes: how quickly a quote gets out, whether the follow-up happens, and whether the people doing the work have what they need when they need it. Those are the details Ryan still cares about most.

That is the experience he brought to consulting. Ryan has sat on the owner’s side of the table, so he understands what it feels like to buy a system that never quite fits, and how much a small, well-placed improvement is worth when it makes the week easier for everyone.

At Conrad, Ryan leads the business side of every engagement. He works out the case for a project, keeps the scope realistic, and makes sure what we deliver is something you and your team will still be glad to have a year from now.

Elias Krupa, smiling in a navy suit and white shirt.

What Elias brings

  • Custom software and integrations
  • CRM, dialer and sales tooling
  • Security review and testing
  • Applied AI with human approval built in

Software & security engineer

Elias Krupa

Elias designs, builds and tests the systems, with a background in software products and cybersecurity research.

Elias studied computer science with a focus on software engineering and a minor in mathematics, and has spent many years in cybersecurity research alongside it. That combination shapes how he works: he cares about the structure of a system, and he plans for what happens when something goes wrong so that the people using it never have to.

Before Conrad, he built software that had to earn its keep. Across several software engineering projects, including an innovative dialer application and a CRM built around it, he led a small team of fewer than ten people to over $1,000,000 in sales in under a year, and the tools he built were used by that team every day. That is where he learned that the quality of a system is decided by the people who depend on it.

He then spent two years in cybersecurity research, working across penetration testing, agentic AI and defense. It is the reason Conrad’s builds take permissions, failure modes and safety seriously from the first design, rather than as an afterthought.

At Conrad, Elias is responsible for the engineering: how a system is designed, how it connects to the tools a business already uses, and how it is tested before anyone relies on it.

How we work

Think it through.
See it through.

We take responsibility for the details: how the system fits, what happens when something fails and how your team takes it forward.

Explore the interactive examples
Understand the business

We trace how the work happens, where it slows down and what a better result would look like. Your team helps define what matters.

Choose the right approach

We compare improving existing software, connecting tools and building something new. Scope, constraints and success measures are agreed before the build.

Build and prove it

Your team works with an early version. We test the full workflow, including missing information, permissions and failed handoffs, before release.

Hand over with confidence

You get a working walkthrough and documentation. We agree who owns the system, how issues are handled and which maintenance and improvements come next.