Reply to customer requests

Demonstration project. All changes stay in this demo.

Hearthwick

Home services · After-hours inquiries

Demonstration. No call is made and no appointment is sent.

  1. Request
  2. Details
  3. Time
  4. Booking
  5. Customer record
  6. Owner handoff

Inquiry received

A customer needs a hand.

The customer says

Customer: Our outdoor faucet keeps dripping. I am Morgan, at 18 Sample Lane. Could someone come tomorrow morning? Intake: The morning request and repair details are ready to review.

Start by picking out the customer's details.

Explore the revenue model

Adjust the assumptions

What could this channel contribute?

Adjust the assumptions to compare monthly channel revenue.

Starting channel gross / month$5,600.00
Scenario channel gross / month$9,800.00

Modeled additional channel gross / month$4,200.00

Formula: monthly qualified inquiries × booking rate × completion/payment rate × average completed-job revenue.

Read the complete example
  1. Morgan asks for help with a dripping outdoor faucet. The request includes a name and service address.
  2. The service fits the regular repair list. You select the available 10:00 AM time.
  3. The appointment and request become a customer record. The owner gets the details needed to arrange the visit.
  4. A missing address stops the booking. A taken time needs another choice. Specialist work goes to a person for review.

This demonstration uses a written conversation and a fixed appointment list. It does not use live AI, call a customer, or reserve a real appointment. Reset restores the starting situation and model assumptions.